Service Issues: Please call 311 or (423) 643-6311 from Monday through Friday, 8:00 am to 6:00 pm

From here you can view information about your sewer account, sign up for paperless billing, or enroll in our Recurring Payment Program or pay your sewer bill online.

Pay In Person: Accepted 8am-4pm Monday-Friday at our Payment Processing Center: 1250 Market St, Ste 1008.

Current accounts only: Any area First Tennessee Bank.

Treasurer’s office: located at City Hall, 101 E. 11th St, 1st floor.

Pay-By-Phone: 24/7 Dial (844) 898-3672, at no charge

Mail-In Payments: Payment by check, payable to City of Chattanooga, PO Box 591 Chattanooga, TN 37401

Unable to make payments? Call us at (833) 237-8064 or email us.

You may pay your sewer billing using our new billing software account number or using your Customer ID from our former system. If you have any issues, please contact Billing Support at (833) 237-8064

New User? Click here: New User
Existing User? Click here: Existing User
Click here to pay your bill without logging in: Guest Payment (you must have your Account number)

"NOTICE TO CUSTOMERS: If your water is turned off for non-payment of a sewer bill and you make a payment or arrangements to have water service reconnected, It is your responsibility to ensure that your home is prepared. Any damage resulting when the reconnection is performed is solely your responsibility."