Welcome to the City of Chattanooga, TN Sewer Account Information and Web Payment Portal!
From here you can view information about your sewer account, sign up for paperless billing, or enroll in our Auto-Pay program and pay your sewer bill online.
Pay-In-Person: Please visit our Sewer Payment Center (SPC) located in the Development Resource Center (DRC) at 1250 Market Street, Suite 1008, Downtown Chattanooga (as you are looking at the DRC from Market Street, the SPC is the first glass door on your left)
Hours: Monday - Friday 8:00 am – 4:30 pm
(You may also pay your bill at any First Horizon bank branch – you must bring your payment coupon and your account MUST be current)
Mail-In Payments: PO Box 591, Chattanooga, TN 37401-0591
Pay-By-Phone: (844) 898-3672
Unable to make payments? Please call (833) 237-8064 or email us.
Make your life easier and sign-up for Auto-Pay by setting up an online account with the links below.
To create an online account, please click: New User
To log into an existing online account, please click: Existing User
If you wish to make a payment and do not have an online account, please click here. (you must have your billing account number to continue)
NOTICE TO CUSTOMERS: If your water is turned off for non-payment and you subsequently make a payment or negotiate a payment arrangement, you must ensure that your home is prepared for water reconnection. Any damage resulting from water service restoration is the sole responsibility of the occupant.